Social Media Policy

Account information

Tokyu Bunkamura, Inc. has set up the following official social media accounts.




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In addition to the above, we have also set up official accounts for performances that we host, exhibitions and events. The official accounts are provided on the websites for performances, exhibitions and events.


We use various social media in order to deliver up-to-date information on facilities, performances, exhibitions, movies and events at Bunkamura, TOKYU THEATRE Orb and Cerulean Tower Noh Theatre as widely as possible.


  • Information on Orchard Hall, Theatre Cocoon, TOKYU THEATRE Orb, Cerulean Tower Noh Theatre and other facility performances hosted/co-hosted by us (performance details, ticket sales, media appearances, related information, etc.) and sneak peeks at rehearsals and backstage
  • Information on movies shown at Le CinĂ©ma
  • Information on exhibitions at the Museum
  • Information on exhibitions at the Gallery
  • Guides to the restaurants, shops and services at Bunkamura
  • Notifications of updates to the website
  • Other information related to the above that we consider to be needed

We will post the information above in combination with photographs and videos.

About follows and retweets

As a general rule, we do not follow other users or retweet other tweets, but we follow accounts affiliated with associated establishments and events, and retweet related tweets where necessary.

About response to comments and replies

Our social media is used exclusively for disseminating information, and as a general rule we do not respond to comments or replies received. However, we may reply to information about related facilities and events as necessary. Please send us your opinions and questions via telephone, or use the inquiry form on our website.
In addition, we may completely or partially hide, delete or reject comments that are not relevant to our posts and comments that we consider to be inappropriate for our use of social media without consent from the posters.

Intellectual property rights

The rights of intellectual properties, such as images, videos and articles, on our social media accounts belong to us or other legitimate right holders.


Information distributed through these social media accounts does not necessarily reflect the official position of the Company, which is released through press releases and on the company website.
Please note that information posted on social media is only current as of the date that it was posted and may later be subject to change.
Please note that the Company does not bear any responsibility for any loss of, or harm caused to, life, limb or property that may result from users relying on information distributed through these social media accounts.
We reserve the right to amend the above policy and our social media management procedures and to suspend or delete any of these social media accounts without notice.

Management accountability

Tokyu Bunkamura, Inc., Public Relations Office